General Resources

General Resources

You will find details here of crisis line phone numbers and details with links to local referral units across the country

Crisis Numbers

A mental health crisis often means that you no longer feel able to cope or be in control of your situation. You may feel great emotional distress or anxiety, can’t cope with day-to-day life or work, think about suicide or self-harm, or experience hallucinations and hearing voices.


116 123

NHS – non life-threatening support number


NHS – life-threatening emergency


or visit your nearest A&E here

Local Referral Units



The Community Mental Health Service consists of several teams in various bases across Edinburgh.

Access to the service for people who are experiencing difficulties with their mental health is generally via your GP but may be through another health professional. After assessment, your GP can choose to make a written referral into the relevant service and if accepted an appointment will be offered to you, in writing, within 18 weeks.

Appointments may be in an out-patient department, in your GP surgery or sometimes at home, depending on what is required.

Visit website for more information



C.A.L.L is a Community Advice & Listening Line providing Mental Health Support across Wales.

C.A.L.L offers emotional support and information/literature on Mental Health and related matters. Anyone concerned about their own mental health or that of a relative or friend can access the service – calls are confidential.

0800 132 737

Visit website for more information



The Bedford Wellbeing Service offers a range of free and confidential talking therapies and specialist support to help you feel better.

01234 880400

Visit website for more information

Morpeth (Northumberland)

The service offers a range of talking therapies, advice, information and support. Talking therapies can help you to understand and work through your difficult feelings and develop strategies for coping better. The best therapy will depend on your particular situation.

0191 282 6600

Visit website for more information

Beverley (Yorkshire, East Riding)

We are a primary care service that offers talking therapies to people registered with an East Riding GP. The talking therapies that we offer include guided self-help, cognitive behavioural therapy and counselling to patients with common mental health problems.

We work with people who have anxiety disorders (e.g. OCD, health anxiety, general anxiety, and social anxiety), depression, stress and panic. It is easy to refer and it is not necessary to see the GP prior to referral.

01482 335451– self referral

01482 301701– Mental Health Response Team (Crisis Service)

Visit website for more information


Mindsmatter are the Improving Access to Psychological Therapies (IAPT) service which is part of Lancashire Care NHS Foundation Trust. They are a wellbeing service offering a range of free psychological therapies to people aged 16 and over in Lancashire.

They offer access to a range of brief therapeutic interventions, including courses & workshops, online programmes and face to face therapy, across our localities to support people’s differing emotional needs.

0300 555 0345– First Step team

Visit website for more information


Talking Mental Health Derbyshire offers a range of therapies for people experiencing common psychological difficulties, such as those feeling anxious, low, or depressed.

They are a free and confidential service for young people over 16 and adults, who are registered with a Derbyshire GP. Their trained psychological therapists use talking therapies, such as counselling and cognitive behavioural therapy, to help people move towards recovery.

0300 123 0542– Monday to Friday 9am-5pm

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Somerset Partnership Talking Therapies is part of the Improving Access to Psychological Therapies service (IAPT). Our service is available to anyone 18 years and older who lives in the Somerset area or who is registered with a Somerset GP.

We offer Talking Therapies for people experiencing mild to moderate depression, general anxiety and worry, panic attacks, social anxiety, traumatic memories, obsessive compulsive disorder and adjustment to living with a long term physical health condition. We offer treatments in the form of courses via groups, webinars, or telephone and if appropriate, further treatments within GP surgeries, community hospitals and other community venues across the county.

0300 323 0033

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Time to Talk are the main provider of Community NHS health and care across Brighton & Hove, East Sussex, High Weald Lewes and Havens and West Sussex.

Our expert teams provide essential medical, nursing and therapeutic care to adults, children and families.

Our aim across all of our services is to give people choice about the care they receive and provide certainty that when they need us, wherever they are, we will meet their needs with services of a high quality that are safe, effective and compassionate, and that are offered with respect.

01273 666480– Time to Talk Health

Visit website
for more information, or complete a Self referral form